Shipping Policy
1.Shipping Areas: · We offer worldwide shipping. Please refer to our shipping areas list for specific countries and regions.
· Due to customs and logistics restrictions, certain countries and regions may not be serviced. Please contact us in advance to confirm.
2.Shipping Time: · Standard delivery time is 5-15 business days, depending on the destination and logistics conditions.
· Order processing time is 1-3 business days. Holidays and peak periods may cause delays.
3.Shipping Fees: · Standard shipping fees are fixed; the specific amount will be displayed at checkout.
· Free shipping is available for orders over a certain amount; please refer to our shipping policy for details.
4.Duties and Taxes:
· International orders may be subject to import duties and other fees, which are the responsibility of the recipient.
· We recommend checking local customs regulations and fee policies before placing an order.
5.Package Tracking: · All orders come with package tracking. You can track your order in real-time using the tracking number provided.
Product Care
· We apologize, but we do not support returns without reason. Our jewelry is made to order, with each piece handcrafted, so we do not accept returns for reasons other than defects.
· If you find any damage to the product upon receipt, please contact us immediately.
· Please note that aAoIapeW™ (Madelove) is not responsible for any damage or loss that occurs during transit.